At 3altawleh, we strive to deliver your handmade candles safely and efficiently. Please review our delivery information below to understand our shipping process.

1. Delivery Locations: We ship our handmade candles within Dubai and across the UAE, as well as to Saudi Arabia.

2. Delivery Timeframes: Orders within UAE are typically delivered within 2-3 business days. If the order is available, we can ship it the next day. For deliveries to Saudi Arabia, shipping may take 5-10 business days. 

3. Shipping Costs: Shipping across the UAE is 30 AED. The exact shipping fee for deliveries to Saudi Arabia will be calculated and displayed at checkout. 

4. Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status. If you experience any issues with tracking or have questions about your shipment, please contact us.

5. Delivery Issues: If you experience any issues with your delivery, such as delays or lost packages, please contact us as soon as possible. We will work with our shipping partners to resolve the problem and ensure your satisfaction.

6. Customs & Duties: For deliveries outside of the UAE, please note that customs duties and taxes may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

7. Contact Us: For any questions or concerns regarding delivery, please contact us at +971 50 777 2846

We are here to assist you and ensure a smooth delivery experience.